staffing + support

It’s all about the people. Bluetree knows Epic inside out and we enjoy putting our knowledge and experience to work for the betterment of healthcare. We thrive on projects that tap our collective problem-solving skills. And at our core, we’re growth-oriented. We focus on fostering your team’s independence and long-term sustainability.

Remote Solutions

We know that you’ll need varying amounts of technical support and that you expect consistent, high-quality resources without gobbling too much of your budget. With our Remote Solutions model, we minimize travel to integrate experienced Epic analysts into your team at a low cost.

How we help:

  • Affordable remote Epic support
  • Deep knowledge and experience with all applications
  • Ticket resolution, projects, and upgrade assistance
  • Mentoring of current team members

Related Work:

Boosting Your Upgrade
Tackling Change Head-On

"Bluetree’s Remote Solutions program has proved to be a great partner and provided a much needed missing link. Unlike traditional Epic consulting that focuses only on staff augmentation and individual contribution, they helped build and reinforce skills that impacted our team proficiency and throughput while providing a path to greater self-sufficiency."

- Director - Information Delivery

Staff Augmentation

Solid technically. Great listener and problem-solver. Personable, committed to the project, nurturing, and able to positively work on and off a team. Those are descriptors our clients use for our people. Bluetree is a network of the world’s most talented Epic experts and most importantly, our people represent our quality standard.

How we help:

  • Project leadership
  • Implementation staffing and support
  • Temporary backfill for vacant positions
  • New employee mentorship and growth
  • Post-live optimization and remediation projects
  • Upgrade planning, project management, and execution

Related Work: 

Navigating Complex Transitions
Retaining Strong Trainers in Crunch Time

"Bluetree has been a strong partner in our Epic revenue cycle go-live. The Bluetree experts brought knowledge of the Epic system, much needed strength to accomplish critical tasks, and a strong work ethic to our environment. They have been individuals of the highest integrity. Being able to partner with a group of individuals that came together as part of our team has been key to our success."

Senior Director, Revenue Management - An academic medical center