Bluetree announces office move, launch of Service Center
MADISON, Wis., - August 6, 2018 - Bluetree, an Epic consulting and strategy solutions company for healthcare providers, announced today the launch of its Epic-focused Service Center and upcoming office relocation. The office move and new service line comes on the heels of continued 2018 growth and will offer the dedicated, Epic-specific support its clients have been asking for.
“Our industry is changing so fast that it’s challenging our clients to think creatively about how to do more with less while remaining focused on the important stuff… caring for their patients,” said Bluetree CEO, Jeremy Schwach. “Our clients want something that feels like their own, and we believe our Epic-focused Service Center will meet their quality bar.”
The Service Center—led by Bluetree’s Service Center Director, Joleen Johnson—seeks to bring responsive, informed, and accurate resolutions to a variety of its customers' Epic needs. Bluetree’s Service Center Specialists have industry experience and are trained on Epic via a Bluetree training program designed by its Director of Training Solutions, Katie Freeman.
The Service Center also further establishes Bluetree’s expanding Managed Services division, a team of more than 50 cross-application specialists who have helped provide cost-effective, remote support to more than 20 Epic clients. This Managed Services model offers clients a mix of monthly subscription packages and annual, tiered pricing options for a variety of Epic support needs, such as Break/Fix & Maintenance, Add-Ons & Large Project Implementations, and Project Management. Bluetree will go live with its first Service Center client in November 2018.
Located on the first floor of a five-story, 160,000 square foot building at Sauk Trails Plaza II (1255 Fourier Dr., Madison, WI), Bluetree’s new home has more than 15,000 square feet for the existing Madison team and its new Service Center, including multiple conference rooms, a boardroom, and a nursing mother’s room. The new office will also feature a variety of collaboration spaces where staff can work together, standing desks with dual monitors at every employee workstation, and a spacious fitness facility.
About Bluetree Network: Bluetree was founded in 2012 and has a client base of more than 120 health systems nationwide, including eight of the 10 organizations listed in the 2017-18 US News and World Report Best Hospitals Honor Roll rankings. Based in Madison, Wisconsin and with offices in Denver and New York, Bluetree’s integrated team approach helps healthcare providers realize higher returns from their Epic platform investment. It was named the 569th fastest-growing private company in America by Inc. Magazine in August 2017 and received the United Way of Dane County 2017 Community Volunteer Business Award in May 2017.
First time hearing about Bluetree? Email our Client Service team.
Interested in working at Bluetree? Head to our Join Us page.
Want to learn more about our Service Center? Email our Service Center Director, Joleen Johnson.
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